PRIVACY POLICY
Last Updated and Effective Date: [10/23/2024]
This Privacy Policy describes how We Solve Insurance, LLC. (“We Solve,” “we,” or “us”) collects, uses, and discloses personal information about you and your choices. Personal information is sometimes also referred to as personal data, personally identifiable information or other like terms to mean any information that directly or indirectly identifies you or is reasonably capable of being associated with you or your household. This Privacy Policy applies to personal information we collect online and offline, such as when you use our website or interact with us to conduct business dealings, including the personal information we obtain from business partners and service providers and contractors who provide us certain business services (“B2B Dealings”) (collectively, our “Services”).
Please note that this Privacy Policy does not apply to any information we collect from consumers or customers that is covered by the federal Gramm-Leach-Bliley Act (“GLBA Covered Data”). For GLBA Covered Data, please see our GLBA policy.
We may provide different or additional notices of our privacy practices with respect to other personal information collection practices not within the scope of this Privacy Policy, in which case this Privacy Policy will not apply. For example, this Privacy Policy does not apply to personal information we collect from prospective employees, employees or subcontractors.
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy. We may also provide you with an additional notice (such as by adding a statement to the Services or sending you a notification), in connection with making material changes to this Privacy Policy. We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.
Please note that our Services and this Privacy Policy are directed only to users in the United States.
Contents
I. NOTICE AT COLLECTION
A. Collection of Personal Information
1. Personal Information You Provide to Us
2. Personal Information We Collect Automatically
B. Purpose and Use of Personal Information
III. TRANSFER OF INFORMATION TO THE UNITED STATES AND OTHER COUNTRIES
- NOTICE AT COLLECTION
- Collection of Personal Information
- Personal Information You Provide to Us
- Contact Information: We collect certain identifiers and contact information from you, such as name, phone number, business name, your title, email address, geolocation/postal address, and other similar identifiers.
- Personal Information We Collect Automatically
- Activity Information: We may collect information about your activity on our Services, such as your use of our website or other online Services.
- Device and Usage Information: We may collect information about how you access our Services, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, and browser type. We also collect information about your activity on our Services, such as access times, pages viewed, links clicked, and the page you visited before navigating to our Services.
- Information Collected by Cookies and Similar Tracking Technologies: We and others that control collection of personal information may use tracking technologies, such as cookies and web beacons, to collect information about you. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that we use on our Services and in our emails to help deliver cookies, count visits, and understand usage and campaign effectiveness. For more information about cookies and how to disable them, see Your Choices below in Section IV.
- Personal Information We Collect from Other Sources
- Personal Information We Derive
- Purpose and Use of Personal Information
- Provide, maintain, and improve our Services;
- Conduct business dealings with our partners, service providers or contractors;
- Process transactions and send you related information, including confirmations, receipts, invoices, and customer experience surveys;
- Personalize and improve your experience on our Services;
- Send you technical notices, security alerts, and support and administrative messages;
- Respond to your comments and questions and provide customer service;
- Communicate with you about products, services, and events offered by We Solve Insurance, LLC. and others and provide news and information that we think will interest you (see Your Choices in Section IV below for information about how to opt out of these communications at any time);
- Monitor and analyze trends, usage, and activities in connection with our Services;
- Personalize the advertisements you see on third-party platforms and websites (for more information, see Advertising and Analytics in Section II below);
- Personalize the advertisements you see when you use our Services based on information provided by our advertising partners;
- Detect, investigate, and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and protect the rights and property of We Solve Insurance, LLC. and others;
- Debug to identify and repair errors in our Services;
- Comply with our legal and financial obligations; and
- Carry out any other purpose described to you at the time the information was collected.
- Disclosure of Personal Information
- Our Service Providers and Contractors: We may disclose personal information to service providers and contractors who provide us services, such as web hosting, data management, advertising and marketing vendors, and other service providers.
- Legal Disclosures: We may disclose personal information if we believe that disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements. We may also disclose personal information if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of We Solve Insurance, LLC., our users, the public, or others.
- Disclosed to Advisors and Lawyers: We may disclose personal information with our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.
- Disclosed During Change of Ownership: We may disclose personal information in connection with, or during negotiations concerning, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- Among Our Family of Companies: Personal information may be disclosed between and among We Solve Insurance, LLC. and our current and future parents, affiliates, and subsidiaries and other companies under common control and ownership.
- With Your Consent: We may disclose personal information with your consent or at your direction.
- Disclosure of Non-Personal Information: We may also disclose aggregated or de-identified information that cannot reasonably be used to identify you. If we do so, we publicly commit to maintain and use the information in an aggregated or de-identified form and not attempt to re-identify the information, unless permitted or required by law.
- Retention of Personal Information
- ADVERTISING AND ANALYTICS
- TRANSFER OF INFORMATION TO THE UNITED STATES AND OTHER COUNTRIES
- YOUR CHOICES
- Communications Preferences
- CHILDREN
- “DO NOT TRACK”
- Additional Disclosure for California Residents
- CONTACT US
This Notice at Collection describes how we handle personal information collected about you when you engage our Services.
We may collect personal information you provide directly to us. For example, we may collect information directly from you when you provide your personal information on our website or conduct B2B Dealings with us. The types of personal information that we may collect directly from you include the following:
We may automatically collect certain personal information about your interactions with us or our Services, including:
We may obtain personal information from other sources. For example, we may collect information from advertising networks, data analytics providers, operating systems and platforms, lead providers, social networks, and other advertising partners. This information includes your name, address/location (state and/or zip code), email address, phone number, gender, birth date, Medicare/Medicaid coverage status, IP address, and/or lead identification number and usage data collected through cookies and other trackers described in Advertising and Analytics in Section II below.
We may derive personal information or draw inferences about you based on the information we collect. For example, we may make inferences about your approximate location based on your IP address or infer that you are interested in certain services based on your use of our website.
We may use the categories of personal information identified in Collection of Personal Information in Section I.A above for the following purposes:
We disclose personal information in the following circumstances or as otherwise described in this policy:
We store personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.
We may allow others to provide analytics services and serve advertisements on our behalf across the web. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages, links clicked, and conversion information. This information may be used by us and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites, and better understand your online activity. For more information about interest-based ads, or to opt out of having your web browsing information used for behavioral advertising purposes, please visit www.aboutads.info/choices.
We may also work with third parties to serve ads to you as part of customized campaigns on third-party platforms. As part of these ad campaigns, we or the third-party platforms may convert information about you into a unique value that can be matched with a user account on these platforms to allow us to learn about your interests and serve you advertising that is customized to your interests. Note that the third-party platforms may offer you choices about whether you see these types of customized ads.
We Solve Insurance, LLC. is headquartered in the United States, and we have operations and service providers in the United States and other countries. Therefore, we and our service providers may transfer your personal information to, or store or access it in, jurisdictions that may not provide levels of data protection that are equivalent to those of your home jurisdiction.
Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services.
You may opt out of receiving text messages or promotional emails from We Solve Insurance, LLC. by following the instructions in those communications or through the contact methods described in Contact Us below. If you opt out, we may still send you non-promotional emails, such as those about our ongoing business relations.
This website is not intended for or directed at children under the age of 13. In addition, we do not knowingly collect personal information from children under the age of 13.
Some browsers have incorporated “Do Not Track” features. Most of these features, when turned on, send a signal or preference to the websites you visit indicating that you do not wish to be tracked. Because there is not yet a common understanding of how to interpret the do not track signal, we currently do not respond to the browser do not track signals.
California law permits residents of California to request certain details about how their information is shared with third parties for direct marketing purposes. If you are a California resident and would like to make such a request, please contact us at info@wesolveinsurance.com.
If you have any questions about this Privacy Policy, please contact us at info@wesolveinsurance.com.